Frequently Asked Questions

Take a looks at the most frequently asked questions and answers about SERP data, accuracy, scalability, API features, billing and account management.

General

  • What is serpstack?

    The serpstack API was built to offer an automated way of gathering targeted search result (SERP) data. Data is collected using a powerful proxy network as well as proprietary and scalable web scraping and CAPTCHA solving technology. To learn more, you can get a free API access key, take a look at the API Documentation and make your first API request today.

  • Who runs the API?

    serpstack is a product built and maintained by apilayer, a software company based in London, United Kingdom and Vienna, Austria. apilayer is the company behind some of the most popular API and SaaS products worldwide, including currencylayer, invoicely and eversign.

SERP Data & API

  • Where is the API's data coming from?

    The serpstack API is using a proxy network and proprietary scraping technology to retrieve SERP data from search engines in an automated fashion whenever API requests are made. SERP data is publicly available and anyone can access it.

  • Which search results are supported?

    The serpstack API supports nearly 100% of search result types returned by Google, including web results, image results, video results, news results, shopping results, sponsored ads, questions, and much more.

  • How scalable is this service?

    The serpstack API is built on top of apilayer cloud infrastructure, a system some of the world's most popular real-time API services are running on, which makes it highly scalable and flexible at any stage.

Plans, Pricing & Payment

  • What is the difference between free and paid subscriptions?

    The serpstack Free Plan is a way of getting familiar with the API, offering basic API functionality and a limitation of 100 monthly searches.

    As soon as you need a higher volume or advanced API features, you can choose from one of the premium subscriptions or contact us for a custom solution.

  • Which subscription plan fits my needs?

    The most decisive factor when it comes to your technical requirements is the number of monthly SERP API requests you need per month. Other factors include HTTPS encryption and access to search engines other than Google.

    Signing up for the Free Plan is a great way of getting to know the API and implementing it without any commitments.

  • Which payment methods are supported?

    Payments can be made via credit card (Visa, MasterCard, Discover, Diner's Club, American Express) or PayPal. Enterprise and high-volume customers may request annual bank transfer payments to be enabled. You can change your payment method at any given time in the "Payment" section of your account dashboard.

  • Can I also pay yearly?

    Yes. If you choose annual billing, the total price of your subscription plan will be 20% lower than the total amount you would pay with a monthly payment frequency.

  • How can I change my payment frequency?

    In order to change your billing frequency from monthly to yearly or from yearly to monthly, you will be required to downgrade your account back to the Free Plan.

    Step 1: Navigate to the Subscription page, click "Downgrade" in the Free Plan section and confirm your downgrade. Downgrades are not effective immediately, your premium subscription will remain active until the end of the current billing period.

    Step 2: Once your billing period ends and your account downgrade has become effective, navigate back to the Subscription page and click "Upgrade" in your preferred subscription plan's section. You will now be aked to choose a new billing frequency.

    If you need any assistance changing your billing frequency, please do not hesitate to contact us.

Ready to implement? Get an access key now and start using the API for free Sign Up Now